United Airlines announced on February 20 that it will be switching one of its complimentary snack options from Biscoff Cookies to Oreo Thins. There will still be other snack options, but the Oreo Thin was set to be United’s cookie of choice. That is until Twitter freaked out.
Biscoff lovers were so upset by the news that they took to social media to express their anger. One Twitter user went as far as to say, “Legroom is a convenience, but Biscoff’s are a necessity. This is unacceptable.”
United Airlines politely responded to one Twitter user: “We periodically make updates to our snack offerings to provide our customers with new and different options. We’re going to miss the Biscoff cookies too, but we’re excited to bring Oreos on board.”
Some people bought up a good point about flyers with dietary restrictions.
But then United Airlines listened! “We’re happy to see our inflight snack options are such a hit with our customers. As promised, we continue to switch up our snacks for variety. Our customer-favorite stroopwafel is staying in the mix and we’re adding Oreo Thins in March. Biscoff fans, don’t fear, they’ll be back on board in May.”
The cookie drama is resolved! Power to the people!